Livingston County Clerk’s Office Partners With RecordFusion To Implement Robust Records Management Solution
For Information Contact:
Sheri Contino
412-960-8011
shericontino@recordfusion.com
New York County Offers a Comprehensive Online Service to its Constituents
New Castle, PA – May 1, 2008 – James A. Culbertson, Livingston County (NY) Clerk, announces the successful implementation of a new records management and recording solution by RecordFusion, a leading document solution provider. This solution makes Livingston’s County Clerk the first in New York State to offer a complete, comprehensive solution to benefit its constituents.
The implementation features RecordFusion’s innovative software suite, including records management for deeds and mortgages, civil and criminal court case actions, judgments, pistol and gun permitting, notary registrations, passport filings, and automated D.B.A (assumed name) records and certificates of incorporation.
The core features of the system include cashiering, automated indexing, imaging and reporting. RecordFusion’s implementation team worked with Livingston County to tailor the solution and workflow to meet the county’s specific needs and to maximize efficiencies.
The workflow that was designed specifically for Livingston County includes the online generation of bar-coded cover pages, ensuring quicker processing of the recorded documents in the office. The system also automatically e-mails receipts, providing immediate confirmation that the document has been recorded. Sensitive information is also automatically indexed and redacted, proving a level of privacy protection that Livingston County residents desire.
County Clerk Jim Culbertson is no stranger to pioneering technology in his office. During his 14 years in office, Mr. Culbertson has seen the recording process evolve dramatically. He knew that it would take a technologically advanced company that was willing to be responsive to the needs of public officials and their constituents to be a viable option.
As newly elected President of the New York State Association of County Clerks, Mr. Culbertson has been exposed to many innovative technologies and systems but has found RecordFusion to be the best. “The RecordFusion solution represents a ‘thousand-fold improvement’ over our previous image-enabled system”, says Culbertson. With RecordFusion, we have a complete County Clerk integrated imaging system. It has brought our office light years ahead, and now we can offer our staff and our constituents alike, all the things that people expect out of a records management system.”
Dale Nieswiadomy, the county’s Director of Information & Technology Services, agrees.
He has been involved in the selection process from the first step, and was integral in creating the bid requirements. “We incorporated the best features of everyone’s (system) with our own requirements in the bid document,” says Nieswiadomy. “RecordFusion really understood what the County Clerk’s office does and is responsible to do – they possess the level of knowledge that we needed. We also favored their open architecture and the ability to create multiple levels of customization to fit Livingston County needs.”
The Livingston County Clerk’s Office itself has been in the forefront of technological advancements for over a decade. The county selected RecordFusion after a long process of evaluating vendors and solutions. RecordFusion was selected due to their comprehensive offering, as well as the opportunity to partner together to design a customized solution to suit the County Clerk’s Office. “We were very hands-on during the development process. My Deputy Clerk, Mary Strickland, took an active role and worked closely with the RecordFusion team to create a standardized tool for us. The customer support is one of the great things about working with RecordFusion – they are just a phone call away and make changes for us instantly.”
The County Clerk is an elected official who serves as the Clerk of the State Supreme and County Courts and is responsible for providing files, records, and indexes of papers in legal actions and proceedings. The Clerk also maintains judgment dockets and records of monies paid or ordered to be paid to Court. In addition to Court duties, various statutes require that the Clerk’s office record deeds, mortgages, and liens; file maps, financing statements, and military discharges; process pistol permits and passports; qualify notary public appointments in the County; and file oaths of office of County officials and employees; among other things.
RecordFusion protects the County Clerks office with multiple-level data replication. All documents recorded at the office are immediately backed up – both within the county office and at RecordFusion’s New Castle, PA data center facility – ensuring the county’s data is completely safe and secure. The county also uses RecordFusion redaction technology to remove constituents’ private information from documents recorded at the County Clerks office.
“We are very excited about our first installation in the State of New York,” said Bill Welge, President of RecordFusion. “Our team delivered a seamless integration to Livingston County, and its County Clerk’s Office is already experiencing significant cost savings and greater office efficiencies with our CountyFusion system.”
Livingston County will continue to take advantage of RecordFusion’s comprehensive solution. Over the next few months they will be offering their web portal and public access, as well as eRecording and eFiling. RecordFusion is also providing back-scanning of historical files. These added features will continue to allow Livingston County to better serve their constituents and remain a technology leader in New York. Culbertson says by fall he hopes to have all deeds and mortgages going back to 1964 online. He said, “The abstractors are thrilled to hear that.”
About RecordFusion
RecordFusion helps county government and commercial enterprises transform records management and storage operations with customized technology solutions. The company has a three-pronged process of Digitizing the Past, Automating the Present, and Securing
the Future™.
RecordFusion specializes in providing complete end-to-end records management solutions to several county departments, including the recorder of deeds, register of wills, county and district clerk, county assessor, and other offices. It’s full line of document management solutions include records management software and tools, as well as records scanning, conversion and preservation services. The company operates a state-of-the-art 15,000 square foot micrographics facility and data center, where clients are offered record conversion and preservation services including scanning, imaging, indexing, and data hosting and backup.
Its proprietary eRecording, Redaction, and advanced Optical Character Recognition (OCR) and proprietary Intelligent Character Recognition (ICR) technologies lead the industry for ease of use and power.
The key element of RecordFusion’s success has been the intent to provide the client with ‘their own’ solution, not the ‘RecordFusion’ solution. The company custom-tailors each solution to the client’s specific needs.
The versatility of RecordFusion’s product line and its technology has been proven by the successful implementation of the solutions for land records, courts and licensing bureaus and by providing platforms for eRecording, eFiling, and eCertification, while simultaneously tailoring solutions for each client.
Visit the company’s webpage www.RecordFusion.com, or contact them at (877) 338-7166.
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